Privacy Policy

At AJ Digital Marketing, a division of AJ Digital Innovations LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt in to receive SMS messages from us.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a consultation or quote
• Subscribe to our newsletter or updates
• Engage with us through social media
• Become a client and provide business information
• Opt in to receive SMS messages

This information may include:

• Name and contact information (email, phone number, address)
• Business information (company name, website, industry)
• Marketing preferences and consent records (Transactional and/or Promotional SMS)
• Communication history and project details

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and general location information
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Providing and managing our digital marketing services
• Communicating about projects and deliverables
• Processing payments and managing accounts
• Providing customer support and technical assistance

Business Operations

• Responding to inquiries and consultation requests
• Improving our website and services
• Analyzing website usage and performance
• Sending relevant marketing communications (with your consent)

SMS Messaging (A2P Compliance)

Legal and Security

• Complying with legal obligations
• Protecting against fraud and unauthorized access
• Enforcing our terms of service

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email and SMS delivery services
• Analytics and performance monitoring
• Payment processing
• Customer relationship management

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our clients or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

Our security measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage and backup procedures

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

Generally, we retain client information for up to 7 years after the completion of services, unless a longer retention period is required by law. SMS consent records are retained for as long as you are subscribed and up to 4 years after you opt out, for compliance purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation on how we process your information

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie preferences through your browser settings, but please note that disabling certain cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Our services are based in New York, United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes (if you have provided your email)

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: